- Infrastructure review of IT software, equipment, processes and procedures
- Identification of key users and the establishment of working groups
- Impact Assessment on users who interact with the system
- Change Management Strategy to prepare users for implementation
- Communication and Engagement Plan throughout the implementation process
- Training from initial workshops to ongoing support
- Data cleansing and migrating
- Trailing and testing of the system performance
Implementation
To ensure a successful implementation, the following capacity assessments are undertaken:
